Privacy Policy

This Privacy Policy explains how Digital Literacy Academy processes personal data when you use candlewintertip.study, including course access, account functions, and related site features.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data category

Data We Collect

We may process identifiers such as name, account details, and contact information; learning records such as course progress, quiz results, and completion status; technical data such as IP address, device type, browser information, and log data; and any information you choose to submit through forms, messages, or support requests.

The categories collected depend on account use, course activity, and site interactions.
Collection source

How We Collect Data

We collect data directly from you when you create an account, enroll in a course, submit a form, or communicate with us. We also receive technical and usage data automatically through the website and may obtain limited information from service providers that support hosting, analytics, security, or payment-related functions.

Information comes from users, automated systems, and service providers involved in site operation.
Cookie type

Cookie Types

The site may use essential cookies to keep the service secure and functional, preference cookies to remember settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent, depending on their purpose and the time needed to remain active.

We use a limited set of cookies for operation, preferences, and basic analytics.
User control

Cookie Controls

You can usually block or delete cookies through your browser settings, and some devices allow you to manage tracking preferences through system controls. If you disable certain cookies, parts of the site may not function as intended, including login, course progress, or preference features.

Browser settings and site controls may limit non-essential cookies.
User Rights

Your Rights

Depending on your location and the data involved, you may have rights to access, correct, delete, or object to certain processing, and to request a copy of information we hold about you. Some requests may be limited where we must keep data for legal, security, or administrative reasons.

Available rights may vary based on the nature of the request and applicable law.
Requests

Submitting Requests

To make a privacy request, provide enough information for us to identify you and understand the scope of the request. We may ask for additional details to confirm identity, protect account security, or determine whether an exception applies. If we cannot fully comply, we will explain the reason where appropriate.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purposes described in this notice, including account administration, course records, security monitoring, dispute handling, and legal compliance. When data is no longer required, we delete it, anonymize it, or archive it where retention is necessary under law or for legitimate operational reasons.

Retention periods depend on the purpose of collection and any legal or operational need to keep records.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services, data practices, or legal requirements. The revised version will apply once posted on the site, and we may provide additional notice when a change is material.

We review this notice when our practices or legal obligations change.
Privacy Office

Contact Information

Privacy email
Telephone
+54 9 11 2170-7418
Mailing address
Avenida Eva Perón 3586, B1716CHN Merlo Buenos Aires Province
Privacy inquiries
01

How We Use Data

We use personal data to provide and manage accounts, deliver courses, track learning progress, respond to inquiries, maintain site security, prevent abuse, analyze service performance, and meet legal or administrative obligations. We may also use data to enforce our terms, resolve disputes, and support internal recordkeeping.

Processing is limited to operational, educational, and compliance-related needs.
02

Service Providers

We may share personal data with hosting, analytics, security, communication, and payment-related providers that support the operation of the website and course services. These parties are expected to use the information only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, users, systems, or property. We may also share information to investigate fraud, security incidents, or misuse of the site.

Disclosure may be required to meet legal duties or protect the service.